Refund Policy

 

RETURNS

If you are not satisfied with the services rendered, you can request a refund at anytime.

ADDITIONAL NON-RETURNABLE ITEMS

  • Gift cards
  • Downloadable software products

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

REFUNDS (IF APPLICABLE)

Once your return/refund is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at connect@pixelnib.com

SALE ITEMS (IF APPLICABLE)

Only regular priced services/products may be refunded, unfortunately sale items cannot be refunded.